New Job Opportunity as Business Manager & MI at ABSA Bank Limited Tanzania - January 2022

 About Us

Truly African
We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance.

Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.

Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.

We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.

Business Manager & MI
Business Manager & MI
Location: Absa House – ABT
Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Reporting to the Head of Business Banking, the Business Banking MI Analytics has the responsibility of providing focus in business direction through planning and driving financial performance, business management, and performance management and elaborates MI processes of the BB business. The role holder is also the principle point of contact with other business functions and External Auditors on performance related matters and projects.

This requires the role holder to have regular contact with Country Finance teams, business banking relationship teams and BB product teams to proactively set and agree performance drivers. Tracking, monitoring, analyzing and reviewing progress against targets and making recommendations to the BB Head and the wider team members. The role holder is therefore expected to have a broad knowledge of BB products and deal structuring, financial planning, and a believer in budget and performance discipline.

Main Accountabilities
Main Accountabilities and approximate time split

Driving Business Direction 40%

  • Assists the Head of Head of Business Banking in developing the BB strategy through provision of insightful strategic analysis on competitor activities, pricing trends and sensitivity, economic analysis and such other relevant macro trend analysis.
  • Coordinates and compiles the BB financial plans/budgets (both STP and MTP) including analytical support of the budget drivers and processes of the plans for the specific BB businesses in liaison with the budget owners.
  • Challenges BB functional budgets thereby ensuring that they are realistic and stretching and makes recommendations on BB functional targets to the BB Head.
  • Manages the BB budgets and financial performance including Income, Cost and Balance Sheet streams highlighting material variances and reporting regularly to the Head of Head of Business Banking with recommendations for timely strategic actions.
  • Monitors market developments and builds relationships with product and relationship teams in designing strategic pricing initiatives and structures to drive financial performance.
  • Performs GAP Analysis on customer portfolios in liaison with relationship and product teams and provides recommendation report on potential business development and/or expansion areas within existing BB portfolios thereby influencing customer relationship plans.

Business Management & MI Development 20 %

  • Owns and coordinates the development and management of robust, relevant, timely and effective management information (MI), at times adhoc; that drives BB business direction and performance enhancement.
  • Supports the functional and product managers on designing and managing business processes that minimizes income leakages and assist in reviewing business processes to achieve efficiency and cost effectiveness.
  • Manages and coordinates the income collection and cost reduction rig our processes including monitoring of auctioning Interest Reports and general pricing monitoring of BB products.
  • Reviews claims of customer refunds with recommendation for approval to Head of BB with a view to identifying, fixing and improving the process lapses necessitating the refunds.
  • Recommends expenditure approvals to Head of BB. Coordinates all BB financial, business and performance related matters with other business functions.
  • Manages and coordinates BB external financial audits providing requested information and responding to all audit queries raised by external Auditors. Follows up audit findings ensuring that corrective actions are timely implemented.

Performance Management 30%

  • Assists the Head of BB in aligning individual and team targets ensuring that the agreed individual and team PD targets adequately contribute to the achievement of overall BB business financial goals and objectives.
  • Manages the performance monitoring and tracking process of individual, relationship and product teams’ progress against PD plans, reporting to Head of Head of BB and all other stakeholders. Working with colleagues to identify areas of improvement, regularly reviewing outcomes.
  • Coordinates the compilation of monthly detailed BB performance pack and monthly performance dashboard league providing explanations to team members on the basis of compilation for transparency and objectivity in performance measurement, necessary for team buy-in and motivation.
  • Constructively challenges monthly results and forecasts for BB business areas and Finance Reporting. Assisting in identifying value adding initiatives to improve on performance.
  • Manages and coordinates the monthly team performance meetings for Departmental Heads to review financial performance and strategic forecasting. Monitors and tracks agreed action points from these meetings to drive performance.

Team Management 10%

  • Work closely with the Head of BB, BB relationship and product teams to drive and deliver performance across BB business.
  • Coaching team members on how individual and team PD financial targets are measured proactively reflecting on their feedback to win buy-in for effective and efficient PD review and process improvement.
  • Manages the performance team members. Guiding and influencing the wider team members involved in MI processes and compilation on effective and efficient methodologies of data collation and processing and analysis.
  • Promote team work in delivering performance by designing performance measurement processes that recognizes performance both at individual and team levels.

Risk and Controls Objectives

  • Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
  • Understanding of own role in the end to end processes in which you play a part, including applicable risks and controls.
  • Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgement and responsible risk management.
  • Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future.
  • Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
  • Continuous and proactive engagement with regulatory bodies, unions where applicable
  • All mandatory training completed to deadline

Technical Skills/Competencies

  • Analytical thinking and judgment.
  • Change, financial and business management.
  • Information gathering.
  • Computer literacy specifically high competency in Excel spread sheets.
  • Good understanding of BRAINS
  • Managing relationships.
  • Business aware & proactive.
  • Presentation/communication skills.
  • Performance climate.

Knowledge, Expertise and Experience

  • Knowledge and Expertise (relating to specialist knowledge and expertise required to undertake the role. May include knowledge of the Bank’s products, services and policies)Strong analytical and diagnostic skills

The jobholder will require a wide range of knowledge to effectively perform the role including:

  • Strong business planning and financial management skills.
  • Strong analytical and diagnostic skills.
  • Good presentation and communication skills.
  • Ability to work to tight deadlines without compromising accuracy.
  • Good understanding of BB product dynamics and pricing structures.
  • Appreciation of BB business risk profile.
  • Good understanding of Absa Financial reporting structure and financial processes.
  • Strong team player with good interpersonal skills.
  • Good understanding of performance dynamics management processes and techniques.
  • Good PC /system skills.
  • Understanding of the domestic economic and industry trends

Experience, qualifications and other requirements specific to the role

  • Experience in and/or understanding of Financial Services environment (e.g. Absa Financial Reporting framework and/or experience of managing P&L and Balance Sheet performance.
  • Experience in and/or understanding of B Banking environment with good understanding of BB products, deal structuring, pricing structures and relationship management.
  • Experience in financial and business analysis and management and general awareness of the Tanzanian economic landscape and how this affects BB business.
  • Graduate caliber with business university degree (preferably finance or accounting) with other relevant professional qualifications.

Key Issues over the next 12-24 months

  • Proactive GAP Analysis of BB business relationship portfolios with a view to improving on customer relationship plans to increase our wallet share.
  • Improvement of BB income collection and cost management processes.
  • Improvement of BB MI development that supports BB strategy and drives performance.
  • Improving BB PD performance measurement processes embracing tenets of equity, accuracy and objectivity in the process.

Additional details of exceptional aspects of the demands of the role

  • None Significant

Absa Behaviors: of particular importance to this role

  • Drive Performance
  • Delight Customers
  • Build Pride and Passion
  • Execute at Speed
  • Grow Talent and Capability
  • Protect and Enhance our Reputation

Additional critical qualities:

  • Proactive to detail, anticipatory and futuristic about business drivers.
  • Passionate about delivering performance

Absa Values
Absa’s Values and Behaviors represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:

  • I drive high performance to achieve sustainable results
  • I’m obsessed with customer
  • I have an African heartbeat
  • I believe our people are our strengths


  • National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

Deadline: 2022-01-27



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